Privacy Notice
How The Swan, Rayne uses personal information submitted through this website.
Last updated: 22 September 2026
Who we are
This website is for The Swan, Rayne, 1 The Street, Rayne, Braintree, CM77 6RQ. For privacy enquiries, contact us at theswanrayne2026@gmail.com or call 07438 564190.
Information we collect
When you use our table booking or private hire forms, we may collect your name, email address, telephone number, requested date and time, party or guest numbers, event information and any other details you choose to provide.
Why we use it
We use this information to respond to your enquiry, check availability, communicate with you and manage any booking that results from your request. We do not use information submitted through these forms for marketing unless you separately choose to receive marketing from us.
Our lawful basis
We process booking and enquiry information because it is necessary to take steps at your request before entering into an arrangement with you, and where appropriate to manage that arrangement. We may also process information where necessary for our legitimate interests in responding to and administering customer enquiries.
Who receives the information
Our website uses FormSubmit to transmit online form submissions to The Swan's Gmail inbox. Email services and website hosting providers may therefore process information on our behalf as part of delivering the website and your enquiry.
How long we keep it
We keep enquiry and booking information only for as long as it is reasonably needed to deal with your request, administer a booking, meet relevant business or legal requirements, or resolve any follow-up issue. Information that is no longer required should be securely deleted.
Your rights
UK data protection law gives you rights over your personal information in certain circumstances, including rights to access, correct or erase information, restrict or object to some processing, and complain about how your information is used.
Complaints
Please contact The Swan first if you have a privacy concern so we can try to resolve it. You also have the right to complain to the UK Information Commissioner's Office (ICO).
Keeping this notice up to date
We may update this notice when the website, our services or the way we handle information changes.